Testimonials

What technicians say about the SHARK

I tuned 6 pianos with it so far… LOVE it for grands! Love, Love, Love! Took 2 complete tunings before I stopped over-correcting… it’s so sensitive. I can feel pin movement of .2 cents every time.

– Scott Van Hoven – Hudson Piano Service, Hudson New York


I Have started using the new hammer and am very impressed. It is about to become my favorite I think…. I usually carry 4 hammers with me and think I may be able to reduce that to one only which would be great. Seriously impressed with the reduced “flagging” weight which makes it way easier to manipulate. Thanks for the custom length adjustment. Seriously, it’s the best hammer I’ve ever used! I’m getting excellent and accurate pin adjustment.

– Best regards, Rod Collins. Concert Technician, Tasmania, Australia


I just wanted to say how much I like this Shark hammer. I think it has made tuning a good grand that I have tuned before very fast – it may cut my time almost in half on some pianos.

– William Steward


My current tuning lever is a carbon fiber system similar to what is offered today through Schaff. I’ve been enjoying using carbon fiber in general for a few years; your hammer represents another very positive refinement. I’ve that the Shark for 5 weeks, and liked it right out of the box. After tuning 125-130 pianos with the SHARK lever, I am convinced your lever provides a distinct advantage with all grand pianos, and certain uprights where quarters are very tights and space is difficult. I switched a few years back to a carbon fiber lever to same my overworked shoulder. Because the SHARK is a little shorter, if offers me a distance advantage with range of motion on uprights due to not needing to reach up so high when I tune. Every advantage is magnified, of course, over a long day of 5 or 6 pianos! One of the things I noticed right away was the stability of the SHARK. 

On balance, I would say the SHARK would be a perfect lever for both upright and grand pianos, and would offer weight advantages to anybody hoping to go easier on their shoulder.

Rick Davies MPT, Action Piano Service, Bloomingdale, MI www.actionpianoservice.com

screen-shot-2016-09-19-at-9-54-32-am


What Technicians say about the RAPID VOICER

…I placed the keyframe back in the piano, took a deep breath, and began to play. I found myself saying, “Oh, my.., oh my…” The sweetness had returned to my piano, without loss of power!

-Douglas Gordon


I have received the tools with many thanks. I have already voiced my piano at home a 25 years old Korean Piano who’s hammer heads became hard like a rock with an extremely bright sound. Refacing in the past did not help much. The result : Pure Magic! The tone of the piano came back with only one incision. And the most important it is so easy to do with the rapid tools.

B Regards, Harris Georgallis


Dear Eric,

I received the Rapid Voicer kit yesterday and was anxious to try it out on my 6’1” grand. After about 13 years of regular playing, it had become very bright. As a result, I found myself playing less often! I watched your excellent video and read over the text that you provided.  The instructions were very clearly presented and reassuring, as I have always approached the strike point with extreme caution.

After completing the initial voicing of the entire piano, I placed the keyframe back in the piano, took a deep breath, and began to play. I found myself saying, “Oh, my.., oh my…” The sweetness had returned to my piano, without loss of power (just as you promised). After a few touch-ups with the pick tool, I gave it a complete test of just about every type of music I could. Bach was clean and mellow, without any loss of clarity. Chopin’s “Raindrop Prelude”, with all of the repeated notes, was a joy to play. (In fact, it was the piece which frustrated me enough to seek out new voicing methods). I played pieces with lots of inner voices to see if they would still project appropriately – they did!! I majored in piano and know what the instrument should be able to do – I was ecstatic, to say the least!

Eric, I don’t mean to go on so long, but I am so thankful that I stumbled upon your tools and technique. It is, indeed, a fast and precise way to effect voicing without dealing with traditional voicing needles. I have often been frustrated with them and found it very time consuming and somewhat of a gamble to get things just right and not go too far in any of the voicing areas.

I have read some skeptical reviews of your technique on various piano bulletin boards online. All I can say is, they need to try it before they attempt to make criticisms! Every new idea is met with resistance from the “old guard” and this is no different. Where would piano technology be if we never innovated? (I also noted that none of the critics had actually tried your method, interesting…..

In my 30 years of piano work, I’m excited to have found such a “quickly and dirty” (to quote the skeptics on the Piano World website) method to address voicing. (They should refer to it as “quick and sweet”!) I wish you all the best in promoting your concept with technicians. Do not let them dissuade you, but rather challenge them to try it !! What do they have to lose, really? They can always go back to what they have been doing if they don’t like it…chopping away at hammers with needles like a lumberjack.

My next purchase will be your new tuning hammer. I think I will put it on my Christmas list! Keep innovating, Eric, and Godspeed, my friend.

With appreciation, Douglas Gordon – Nashville, TN


screen-shot-2016-09-19-at-9-53-11-am